We ship orders worldwide with several exceptions, that include some countries from Asia.
Your anonymity is our top priority. We sent our orders in a safe and discrete envelope to be left in your mailbox. No signature is required for receiving the package. All orders are shipped with regular mail.
Most of our products we have in stock for immediate delivery. Nevertheless, we double check your order in order to make sure you have entered the correct deliver information, then we pack your order and send out for delivery. The order processing at our facility may take up to 1-2 days.
We offer our customers two possible shipping options:
- Express International Mail: such packages can be tracked by specific tracking number provided. This number can be found in your account section. Please be aware that in some cases, the package can be delivered with express mail without tracking number that may happen to secure successful delivery in Europe and Canada.
- Standard Airmail: These packages cannot be tracked.
Express International Mail *
Standard International Airmail
* We do not send your order our products by Express Mail to PO box, General delivery, APO/FPO, public facilities or if you have indicated wrong phone number.
Attention! If you order branded products, we cannot sent such orders with standard delivery. Such orders will be delivered by Express Mail.
Keep in mind that time of delivery we provide is an estimated number and is not guaranteed to be precise, due to the things that we are not liable to.
We are not responsible for any delays and barriers created by customs/international mail carrier.
Also we are not responsible for any delays in order processing and deliveries made in the preriods of public holidays, and force majeure (natural disasters, wars, etc.) beyond our control.
Shipping costs may be different depending on the type of shipping you choose, and the destination country, amount and type of products you ordered. You can check the shipping costs in your shopping cart and checkout page.
In such case you will be noticed. Usually the procedure is the following: they ask you to visit their office and ask your permission to open the package, after this you will be able to receive your products. On appearing of any problems with picking up your product please contact us, we will try to solve the problem.
In cases when package is damaged or something is missing, contact our customer support team and tell us about the problems. We will try to solve your problem and manage you a refund or replacement. Check out our policies for extra information.
For orders for more than 90 pills we send them in multiple packages.
We reship such orders free of charges. We do not charge our clients for reshipping.
To check the status of order we have 2 options to do this:
- Contact our customer support.
- Check the status on your personal account page.
On your personal account page you will be able to check your bonus amount, dispatch date and estimated day of delivery of your orders. Log-in in your account section enter your email, order number and verification code (Captcha).
On the same page you will be able to find a tracking code for your package, in case if you have ordered Express International Delivery.
We accept the payments only by banks cards.
The charges and order procedure is made in the following order:
- Once you place the order by clicking “Submit” button, the entered information is transmitted to the processing centre, where is checked, if everything is ok, bank card charges.
- Once payment is authorized we confirm and process your order.